Milan, Italy’s fashion and financial hub, offers various transport options, and taxis are a reliable and convenient way to get around the city. Whether you’re visiting for business, pleasure, or shopping, understanding how the taxi system works in Milan is important to ensure a smooth experience. Here’s a complete guide to help you navigate Milan’s taxi services: For more information please visit Taxi service in Milan

1. Availability and Types of Taxis

In Milan, taxis are easily recognizable by their white color and illuminated taxi signs on the roof. There are two main types of taxi services:

  • Traditional Taxis: These can be hailed on the street, found at designated taxi ranks (stands), or booked over the phone.
  • Ride-Hailing Apps: Uber operates in Milan but only offers Uber Black (luxury vehicles with professional drivers), unlike other cities with standard Uber options. Alternatively, you can use Italian apps like FreeNow and ItTaxi.

2. Where to Find a Taxi

There are several ways to get a taxi in Milan:

  • Taxi Ranks: Taxis are often parked at taxi ranks around the city. Common spots include major squares, train stations (like Stazione Centrale), airports (Malpensa, Linate), and popular tourist attractions.
  • Hailing on the Street: You can flag down a taxi by raising your hand if you see one with a green light, indicating it’s available.
  • Booking by Phone: You can call a taxi service to arrange a pickup. Some commonly used numbers include:
    • Radio Taxi: +39 02 8585
    • Yellow Taxi: +39 02 6969
  • Mobile Apps: You can use apps like FreeNow (available in English) to book a taxi directly from your phone.

3. Taxi Fares in Milan

Taxi fares in Milan are regulated, and rates are determined by a taximeter. However, some factors influence the total cost of your ride:

Base Fare:

  • Daytime fare (6 AM – 9 PM): €3.60
  • Nighttime fare (9 PM – 6 AM): €6
  • Weekend/public holidays: €6

Per Kilometer:

  • Rate 1 (within the city center): €1.10/km
  • Rate 2 (outside the city center): €1.70/km

Extras:

  • Baggage charge: €1 for each piece of luggage over 50x35x25 cm
  • Airport surcharge: A fixed fee from Malpensa Airport to the city center is around €95. For Linate Airport, expect to pay around €20-30 depending on the distance.

Waiting Time:

If you ask the driver to wait or the taxi is stuck in traffic, the meter runs at around €28/hour.

Note: Fares are displayed on the taximeter, and taxi drivers are required to give a receipt at the end of the journey.

4. Flat-Rate Fees for Airport Transfers

Milan’s airports—Malpensa (MXP), Linate (LIN), and Orio al Serio (BGY)—offer fixed-rate taxi services to and from the city center:

  • Malpensa Airport to City Center: €95
  • Linate Airport to City Center: €20-30 (depending on distance)
  • Orio al Serio (Bergamo) to City Center: €105

These flat rates cover the journey for up to four passengers and luggage. Always confirm the rate with the driver before starting your trip.

5. Taxi Etiquette and Tips

  • Payment Options: Most taxis accept both cash and card payments (Visa, MasterCard, etc.), but it’s a good idea to confirm with the driver before the ride.
  • Tipping: Tipping is not mandatory, but rounding up to the nearest euro or leaving small change is appreciated for good service.
  • Sharing: In certain situations, taxis can be shared, particularly if you’re traveling to or from popular locations like airports.

6. Ride-Hailing Services in Milan

While Uber operates in Milan, it only offers Uber Black (luxury cars with professional drivers). For more affordable options, consider using FreeNow or ItTaxi, which allows users to book regular city taxis through a mobile app. These apps offer conveniences like estimated fare, driver tracking, and cashless payments.

Key Ride-Hailing Apps in Milan:

  • FreeNow: A popular option for booking traditional taxis, available in both Italian and English.
  • ItTaxi: Another reliable app for booking taxis, widely used across Italy.

7. Tips for Using Taxis in Milan

  • Know Your Location: If you’re hailing a taxi from the street, make sure you know the nearest intersection or prominent landmarks.
  • Avoid Scams: Only use official taxis (white with a “Taxi” sign) to avoid scams. Unofficial taxis might charge exorbitant fares.
  • Language: Most drivers speak basic English, but it’s helpful to know a few Italian phrases. Have your destination written down if it’s complicated.
  • Peak Hours: Expect longer wait times and higher prices during peak hours (rush hour, late nights, and weekends), particularly around Milan Fashion Week or other major events.

8. Taxi Alternatives

Milan’s efficient public transport network makes it easy to get around without always relying on taxis. Consider these alternatives:

  • Public Transport: Milan has an extensive metro, bus, and tram system. Metro tickets cost €2 for a single journey and can be a faster, cheaper option for getting around during traffic hours.
  • Bike and Scooter Rentals: Milan has several bike-sharing and electric scooter-sharing services, including BikeMi and Helbiz, which are convenient for short trips in the city center.

9. Accessibility

Milan’s taxis are generally accessible for passengers with mobility issues, and several vehicles are equipped to accommodate wheelchairs. It’s advisable to request an accessible taxi when booking via phone or app, as availability may vary.

10. Taxis During Special Events

During Milan’s many international events, such as Milan Fashion Week, Salone del Mobile, and Formula 1, the demand for taxis skyrockets. Pre-booking your ride, whether through a phone service or mobile app, is highly recommended to avoid long wait times.

Conclusion

Taxis in Milan offer a convenient way to navigate the city, particularly if you are carrying luggage or need to get somewhere quickly. Understanding the fare system, how to book a ride, and alternative options will ensure that you make the most of Milan’s transportation services without surprises.